Notice: Configuring Your Skype for Business Audio Device Online Help System

As a user of the Citadel's online training program, CITGO, it is essential to configure your audio device correctly before using Skype for Business features. This notice aims to provide you with step-by-step instructions on how to set up your audio device for optimal performance.

To start, click the Start button and select Microsoft Skype for Business from the drop-down menu. If Skype for Business does not start automatically in CITGO, please follow Step 3: Configure Your Skype for Business Audio Device below.

Before proceeding, ensure you are logged off of the CITGO Virtual Desktop by clicking the Start button and selecting Logoff. This will display the Citrix Receiver – Desktop Viewer Preferences dialog box, featuring a gray 'connector' at the top. From here, click on the Desktop Viewer drop-down menu to verify and/or change your Desktop Viewer settings.

While connected to the LAN (Local Area Network) on a CDC campus, right-click on the Skype for Business icon in your system tray and select Exit to close any running Skype for Business applications.

Note that only Jabra UC Voice 550 Headphones are supported for use with Skype for Business. To configure your audio device:

1. From the Recording tab, select your Microphone Array as the default Device, then select 'Microphone' (Jabra default Communication Device using the drop-down arrow on the Set Default button.

2. From the Playback tab, select your Speakers/Headphones as the default Device, then select Headphones/Headset as the default Communications Device using the drop-down menu.

If you do not see the Sound icon in the Control Panel dialog box, you may need to adjust the 'View by' option.

Finally, plug in your Skype for Business-approved headset into a USB port on your device and follow these steps:

1. Getting Started: Before using Skype for Business Audio in CITGO, ensure you have completed the following prerequisites:

* Ensure your audio device is properly connected and configured.

* Verify that your Jabra UC Voice 550 Headphones are properly paired with your system.

By following these instructions, you will be able to configure your Skype for Business audio device online help system notice for optimal performance.

Skype online help system notice